Meet Our Negotiation Experts
Real people with decades of experience helping Australian businesses navigate complex financial negotiations and secure better outcomes.
The People Behind Your Success
Each member of our team brings unique expertise from different sectors of Australian business. We've learned that the best negotiation strategies come from understanding both numbers and people.
Caspian Thorne
Started in procurement for mining companies across Queensland before moving into corporate finance. Caspian has a knack for finding common ground when deals seem impossible. He's particularly skilled at supplier negotiations and loves working with family businesses looking to expand.
Rafferty Chen
Former investment banker who got tired of the corporate world and wanted to help smaller businesses access better financial arrangements. Rafferty excels at breaking down complex deals into understandable pieces and has saved clients millions in unnecessary fees over the years.
Phoenix Hartwell
Background in management consulting with a focus on operational finance. Phoenix brings analytical thinking to every negotiation but never loses sight of the human element. She's particularly effective at preparing teams for high-stakes discussions and building long-term partnerships.
How We Actually Work
Most negotiation consultants come in with rigid frameworks and one-size-fits-all approaches. We've found that doesn't work in the real world.
Every business situation is different. The mining contractor negotiating equipment leases faces completely different challenges than the tech startup seeking funding. Our approach starts with understanding your specific context, industry pressures, and what success actually looks like for your business.
Our Three-Phase Approach
We've refined this process over hundreds of negotiations across Australian businesses. It's flexible enough to work for different industries but structured enough to deliver consistent results.
Discovery & Analysis
We dig deep into your current situation, market position, and negotiating history. This includes reviewing past deals, understanding your industry dynamics, and identifying leverage points you might not have considered.
Strategy Development
Based on our analysis, we develop a tailored negotiation strategy that accounts for your specific goals, constraints, and the other party's likely motivations. We prepare for multiple scenarios and potential outcomes.
Execution & Support
We can either lead the negotiations on your behalf or provide coaching and support while you handle discussions directly. Either way, we're available throughout the process to adapt strategy as situations evolve.
Working Together
We believe the best outcomes happen when our expertise combines with your business knowledge. You understand your industry and relationships better than anyone. We bring negotiation skills and an outside perspective that can spot opportunities you're too close to see.
Transparent Process
No black box approaches. We explain our reasoning, share our analysis, and make sure you understand every step of the process.
Flexible Involvement
Some clients want us to handle everything. Others prefer coaching and support. We adapt to your comfort level and business needs.
Long-term Focus
We're not just thinking about the current deal. Our strategies consider how today's negotiations affect your future business relationships and opportunities.